For Your
Benefit
Scheduling Your Appointment
To ensure that you receive the time and day you desire, we recommend you
schedule your next appointment before leaving the Spa. Spa packages are best
if booked 4-6 weeks in advance.
Unable to Keep Your Appointment?
We respectfully request a 24-hour
cancellation notice for individual services and a 48-hour cancellation notice
for multiple appointments. Less notice will result in a 50% service charge.
Missed appointments are charged in full.
Running Late?
Our scheduling permits the
correct amount of time to complete your service. Please arrive 10 minutes
ahead of your appointment time in order to relax and unwind. Service times may
be shortened to accommodate late arrivals. However, in some cases it may be
necessary to reschedule services.
Gratuities
Gratuities are not included in
any of our service or gift certificate pricing. We are pleased to assist you
with providing for gratuities if desired.
Confirmation Calls
We will give you a complimentary
call reminder prior to your appointment.
Deposits
Deposits for services not
purchased on gift certificates are required and can be placed on MasterCard,
Visa or Discover.
For Your Comfort
Cell Phones & Pagers
We respectfully request that cell
phones and pagers either be turned to vibrate mode or completely off.
Children In The Spa?
We are pleased to have children
in the spa provided they are scheduled for an appointment. It is our goal to
provide a quiet spa atmosphere.
Receiving Waxing Services?
No sun tanning 24-hours before or
after your appointment in order to prevent injuries. Hair length should be 1/4
inch in order to be successfully waxed. For facial waxing, discontinue using
Retin-A or Renova two weeks before waxing. Bikini waxing requires panties or
bathing suit.
Receiving a Pedicure?
Remember to bring your sandals in
order to avoid smudging your beautiful nail polish.
Receiving A Special Occasion Style?
Wear a button down shirt to
facilitate changing clothes after your style.
What to Wear?
Clients are given a gown to wear
for facials, underarm and leg waxing. Most body treatments are enjoyed without
clothing; although, undergarments may be worn if preferred.
Community Caring
Working on a fund-raiser for your
favorite not-for-profit? Submit in writing your request for a service or
product donation to our location. We grant requests for clients and staff when
funding is available.
NO CASH REFUNDS